During Your Ward Stay

Visiting Hours

Mondays to Sundays (including PHs):

• 12:00pm to 2:00pm
• 5:00pm to 8:30pm

We appreciate your understanding that no visitors are allowed after visiting hours to ensure proper rest for our patients.

Please refer here for more information.

In The Ward

During your stay, our multi-disciplinary healthcare team of doctors (comprising medical specialists, medical officers, and house officers), nurses, and allied health professionals will attend to you.

Change of Ward Type

During your stay, you may request to change to a different ward type, subject to bed availability.

Change to a Higher Ward Type

• All other medical services, excluding ward charges, will be charged at the higher ward type rates from the date of admission.
• Patients may be required to pay a deposit or provide a Letter of Guarantee (LOG) before the change to a higher ward type.

Change to a Lower Ward Type

• Patients who wish to change from a non-subsidised ward (A or B1) to a subsidised ward (B2 or C) will need to undergo means testing by our Medical Social Workers. Relevant income-related financial documents are required for the assessment.
• Patients wishing to change within non-subsidised ward types, or within subsidised ward types are not required to undergo means testing.
• Lower ward type rates apply from the date of successful transfer.
• Daily ward charges and all services incurred before the transfer remain unchanged.

Request for Change of Ward Type

Interim Bill/ Inpatient Billing Enquiries

Click below to request for an interim bill or enquire about inpatient billing.
Request for Interim Bill/ Inpatient Billing enquiries

Leaving the Hospital Premises

For your safety and well-being, please remain within the hospital premises until you are medically fit for discharge. If you wish to leave the ward for any reason, please inform the nurse.