Request for Medical Report

Medical Reports

A medical report is a comprehensive summary of a patient’s medical condition. Medical report requests are not included in the consultation fees as they require doctors to set aside additional time beyond clinic sessions to conduct detailed reviews. As such, medical reports are separately charged.

Request for Medical Reports

Please refer to the criteria and required documents below before submitting your application.

Patients aged 21 years and above:

Patient to complete and sign this Consent Form.
To include a copy of the patient’s NRIC or FIN (front and back).

Patients under 21 years old:

Patient’s parent or legal guardian to complete and sign this Consent Form.
To include a copy of:
- Patient's Birth Certificate
- Parent/Legal guardian's NRIC or FIN (front and back)
- Legal documents indicating appointment of the applicant as patient's legal guardian (if applicable)

With Legal Representative – an individual appointed by the Singapore Court:

Deceased patient's designated executor or administrator to complete and sign this Letter of Undertaking (LOU).
To include a copy of:
- Deceased patient's Birth Certificate
- Designated executor's/administrator's NRIC or FIN (front and back)
- Court Order indicating appointment of the applicant as the deceased patient’s executor/administrator

With Nearest Next-of-Kin(s) – if no legal representative exists:

The deceased patient's spouse and all adult children to complete and sign this Letter of Undertaking (LOU).
To include a copy of:
- Deceased patient's Birth Certificate
- Deceased patient’s Marriage Certificate
- All adult children’s Birth Certificates
- Applicant’s NRIC or FIN (front and back)
- Deceased nearest Next-of-Kin’s Death Certificate (if applicable)

With Legal Representative – an individual appointed by the Singapore Court:

The appointed Donee(s) or Court Appointed Deputy to complete and sign this Letter of Undertaking (LOU).
To include a copy of:
- Both the patient’s and legal representative’s NRICs or FINs (front and back)
- Full set of Lasting Power of Attorney (LPA) and Activation of LPA forms (if applicable)
- Court Order indicating appointment of the applicant as the patient’s deputy or appointed donee (if applicable)

With Nearest Next-of-Kin(s) – if no legal representative exists:

The patient's spouse and ALL adult children to complete and sign this Letter of Undertaking (LOU).
To include a copy of:
- Both the patient’s and applicant’s NRICs or FINs (front and back)
- Patient's Marriage Certificate,
- All adult children's Birth Certificates
- Deceased nearest Next-of-Kin’s Death Certificate (if applicable)

Patients aged 21 years and above:

Both patient and applicant to complete and sign this Consent Form.
To include a copy of both the patient’s and applicant’s NRICs or FINs (front and back).
To include a Company stamp under the applicant's signature, if applying on behalf of an organisation.

For foreign workers that have returned to their native country:

In addition to the above forms:

Former employer to complete and sign the Letter of Indemnity Form.
To include Letter of Cancellation or email documentation as proof of cancellation of patient’s work pass.
To include flight details documenting that patient has left Singapore.

Patients under 21 years old:

Applicant, patient’s parents or legal guardians to complete and sign this Consent Form.
To include a copy of:
- Patient's Birth Certificate
- Both applicant and the patient’s parents/legal guardian’s NRIC or FIN (front and back)
- L egal documents indicating appointment of the patient’s legal guardian (if applicable)
To include a Company stamp under the applicant’s signature, if applying on behalf of an organisation.

Submission of Request for Medical Report

1. Online e-Services

With SingPass, via Health Buddy or Healthhub

Scan the QR code below to download the Health Buddy app to access your discharge summaries, lab test results, immunisation records (including COVID-19 vaccinations), recent ordered medicines or to request for medical reports using this step-by-step guide.

Note:

Emergency Department (ED) discharge summaries and Day Surgery/Procedure discharge summaries are not available on Health Buddy and Healthhub. Request for your summary before discharge from the ED or outpatient clinic, as fees apply for requests after discharge.

Find out how to access and download your inpatient discharge summary using this Download Discharge Summary guide.

Without SingPass

Scan the QR code below to submit your application or apply through Form SG.

2. Email

Please email your request for medical report with the supporting documents to medicalreport@cgh.com.sg

3. Mail

Please mail the required forms and supporting documents to:

Health Information Management Services
Changi General Hospital
2 Simei Street 3
Singapore 529889

Cancellation of Medical Report Request

Requests for medical reports may be cancelled and fees refunded only if the report has not entered the processing stage. Once the doctor has begun reviewing the patient’s medical records or if any document (e.g. certified true copies, test results, duplicates of medical certificates/discharge summaries) has been prepared, the request is considered in progress, and fees are applicable.

To cancel your request, please submit the completed Withdrawal of Medical Report Application form by mail or email. If you prefer a refund via bank transfer, please include a bank statement showing the bank logo, recipients account name and number.

Charges for Medical Reports

Type of Medical Report	Description	Fees (Inclusive of GST)
Ordinary Medical Report / Ordinary Insurance Form	This is a factual report of the patient's medical condition. A doctor will prepare the medical report based on patient's available medical information (as an insurance form or type-written report).	S$121
Ordinary Medical Report / Ordinary Insurance Form (Psychiatric)	Similar to the above, and completed only by CGH psychiatrists.	S$232
Specialist Medical Report / Permanent Disability Form	This report is prepared by the patient's specialist in response to requests that require a professional opinion regarding the patient's medical conditions, prognosis or disabilities (as an insurance form or type-written report). It is based on an actual assessment of the patient’s condition and may involve a review at the Specialist Outpatient Clinic.	S$222
Specialist Medical Report / Permanent Disability Form (Psychiatric)	Similar to the above, and completed only by CGH psychiatrists.	S$475
Court Appointment for Deputy Report	This report is prepared by the assigned psychiatrist in response to requests that require detailed professional opinions not covered by a simple report. The report covers an assessment of the patient’s condition, which may extend to domains of prognosis and disability. The requirement for further assessment for the purpose of preparing the report is subject to review by the assigned/treating psychiatrist at the Specialist Outpatient Clinic.	S$485
Work Injury Compensation Form (Initial / Re-assessment)	This is an assessment to determine work-related injuries, including the degree and period of disability for workmen’s compensation, under the Work Injury Compensation Act. This may involve a review at the Specialist Outpatient Clinic. Note: The “Medical Report for Work Injury Compensation (Initial Assessment / Re-assessment)” form needs to be obtained from the Ministry of Manpower or work injury compensation designated insurer.	S$121
Work Injury Compensation Medical Board Assessment	This is a referral from the Ministry of Manpower to assess and re-determine work-related injuries, including the degree and period of disability when any of the parties (insurer, employer or injured worker) object to the results of the initial work injury compensation assessment. The patient will be re-assessed by the Work Injury Compensation Medical Board, whose assessment is final. Note: The “Medical Report for Work Injury Compensation (Work Injury Compensation Medical Board Assessment" form is prescribed by the Ministry of Manpower.	S$370
Admin Fee for Duplication of Medical Certificate / Certified True Copy (per copy)	A certified true copy of the Medical Certificate issued by the Emergency Department, clinics and wards.	S$12
Admin Fee for Duplication of Discharge Summary / Investigation Results / Referral Letter	A duplicate copy of the Hospital Discharge Summary with brief information on the surgery, diagnosis and procedure or selective duplicate copies of investigation results (such as blood tests) can be made available. *Admin fee charges may differ depending on the nature of the request.	S$12
Note: Medical report fees are chargeable according to discipline. Additional charges such as consultation fees, radiological and laboratory investigation charges that may be incurred in the preparation of the medical report will be borne by the applicant.

Payment Modes

Credit or Debit Card

Please complete the Credit Card Authorisation Form and email your request with the supporting documents to medicalreport@cgh.com.sg.
PayNow

UEN: 198702955E02M

Please indicate the patient’s full name as NRIC and notify us at medicalreport@cgh.com.sg once payment has been made.
GIRO / Bank Transfer

DBS
12 Marina Boulevard
DBS Asia Central, Marina Bay Financial Centre Tower 3
Singapore 018982
Account Name: CHANGI GENERAL HOSPITAL PTE LTD CO MOHH
Account Number: 8859022005
Swift Code: DBSSSGSGXXX

Please indicate patient’s full name per NRIC when you remit payment to the above address, and notify us at medicalreport@cgh.com.sg once payment has been made.
AXS Station

Payment can be made once you have received your Medical Report reference number.

Timeline for Request Completion

Ordinary Medical Reports are usually processed within 4 to 6 weeks. Processing may take longer if:

The patient has upcoming clinic appointment(s) or has been warded.
Requested report requires information from several clinical departments.
The doctor is away.

Specialist Medical Reports require a longer processing time as the patient may need to be reviewed at the Specialist Outpatient Clinic after discharge or has been given an open date for clinic review.

Completed reports will be sent to the applicant’s email address or mailing address (as provided in the Application and Consent for Release of Medical Information Form) by SingPost Tracked letterbox.