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Visiting A Patient

We recognise that visitors are important to our patient’s healing process. The following guidelines have been established to encourage visitors, while giving our patients time to rest and recover. We seek your cooperation in following these guidelines.

Visiting Hours

Main Building Wards

Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

Integrated Building (IB) Wards

Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

Main Building Intensive Care Unit (ICU)

Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

After visiting hours, visitors will be asked to leave the wards and all ward doors will be locked.

Important Information

In view of the Ministry of Health’s guidance on hospital visitors, please take note of the following:

  • 2 visitors are allowed at the patients’ bedside at any one time during visiting hours.
  • For critically ill patients, 2 visitors are allowed at the patient's bedside at any time.
  • One registered visitor is allowed for patients at our outpatient centres/clinics and at our Emergency Department.
  • No visitors allowed for suspected or confirmed cases of COVID-19.
  • Click here for more information on visiting guidelines to the inpatient wards.

All caregivers and visitors are encouraged to perform an Antigen Rapid Test (ART) self-test before visiting their loved ones at the hospital.

Please do not visit the hospital if you:

  • are unwell
  • have been identified as a close contact of an infected person
  • are under 12 years old

General Visiting Guidelines

  • Register at the registration counter for entry to wards.
  • Wear a mask with good filtration capability at all times. These include reusable masks that are made up of at least two layers of fabric, or surgical masks.
  • If treatment is required for the patient, our staff may ask visitors to leave.
  • Children under the age of 12 will not be allowed to visit inpatients. Exceptions will be made for certain groups of patients such as critically-ill inpatients, palliative inpatients and inpatients with special needs.
  • Be considerate and keep noise levels down. Noise is a source of stress that interrupts patients' sleep and rest.
  • Minimise interaction with other patients or visitors.
  • All visitors are not allowed to consume any food or drinks within the ward.
  • Refrain from using the patient toilets in the wards and avoid sitting on patient beds.
  • Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting a patient.
  • Switch your mobile phone to "SILENT" mode, and speak softly on the phone to avoid disturbing patients. In the ICU, mobile phones cannot be used within 2 metres of any medical equipment.
  • Smoking or drinking alcohol is not allowed on hospital premises.
  • Do not visit if you are feeling unwell.

In view of the evolving COVID-19 situation, we seek your understanding that these guidelines are subject to change.