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Engineering The Future of Care with Robotics

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At the Caring General Hospital, innovation and compassionate care work hand in hand to shape the future of healthcare. For Azreena Zamree, a Senior Engineer at the CGH Centre for Healthcare Assistive and Robotics Technology (CHART), this means leveraging technology to design and implement solutions that support the care team and enhance the care experience for patients and visitors.


Azreena describes her role at CGH

Specialising in healthcare robotics, sensors and user interface design, Azreena works closely with colleagues across Changi General Hospital to co-create solutions where automation can help. One example is the collaboration with the CGH Emergency Department (ED) care team to introduce autonomous mobile robots (AMRs), with an aim to increase efficiency and productivity, and enhance experience for patients and visitors. Named MEDi, EDi and BLANKi, these smart care team members take on heavy medication loads, make repetitive trips to various care areas, and provide wayfinding and blanket delivery services to patients and their families in the ED.

Her role highlights the importance of multi-disciplinary collaboration in healthcare – bringing together engineers, developers, clinicians and operations teams to create smarter, safer and more sustainable systems.

“Technology can never replace the human touch in healthcare. But robotics and other smart solutions can complement and augment our care team, so they can focus on what matters most – providing care for patients,” says Azreena.

 

Azreena shares a personal connection to CGH

Azreena was drawn to healthcare and CGH because of the purpose she finds in helping others, and a personal connection to the hospital. Her late grandfather had worked at old Changi Hospital’s operating theatre and storage facility, and later continued as a porter at CGH, transporting patients, documents and laboratory specimens for almost a decade.

“CGH has been a huge part of my life – my family members, myself included, have received care or visited our loved ones here over the years. Knowing that my grandfather had been a part of this hospital community, and that I am now here, contributing and shaping healthcare through my work, feels like coming full circle. It is very meaningful to me,” she shares.

Azreena and the CHART team are currently working on enhancing the Robotics Middleware for Healthcare (RoMi-H), which enables multiple robots to travel autonomously and safely in tight spaces and access different floors in a multi-storey building to execute their respective tasks in a coordinated manner. The improved middleware will enable the deployment of robots in dense human environments, complete with a unified dashboard that controls the movement and tasks assigned to the robots.

“When I see our smart care team navigate the hospital campus autonomously to deliver items or show patients the way to their care appointment, I know that it’s helping to relieve the workload for our colleagues. It’s a small but meaningful step in supporting patient care, and a deeply rewarding one for me.”

Read more about how Azreena and the CHART team works with our ED care team here.