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Counselling for Organisations

Employee Counselling Service (ECS)
​Adversity is part of life. To achieve a healthy balance in managing relationships and workplace demands, some individuals may require additional support when a situation causes overwhelming distress.

The Employee Counselling Service is a benefit that can be provided by organisations to give their employees access to counselling services outside the workplace.

The Employee Counselling Service is an annual retainer service for a fixed number of face-to-face counselling sessions for employees to seek professional psychological assistance for work-related and personal issues.

The Employee Counselling Service is provided by counsellors from the Department of TRaCS at Changi General Hospital.

Counselling Sessions

  • The Employee Counselling Service is available from Monday to Friday, 9.00am to 4.00pm, excluding public holidays (with last appointment at 4pm), by appointment only.
  • Each session lasts up to 50 minutes and is performed in accordance with CGH’s prevailing regulations.
  • The organisation will receive a quarterly report on the number of sessions utilised. This report does not include the names of the employees, nor any other employee information that may identify the employee.
  • The organisation will be informed when 50 per cent of the sessions contracted has been utilised. The organisation may initiate a new contract for additional sessions.
​Organisations that are interested to provide access to additional counselling services for employees beyond what is offered in the workplace.
Mode of Delivery
  • Face-to-face Counselling
  • Video Counselling (offered only after the initial face-to-face counselling session)

*Please note that the Employee Counselling Service is strictly confidential. 

For more information on Employee Counselling Services for your organisation, please drop us an email at with your name, contact number and organisation name. We aim to respond to your query within 3 working days.