CGH offers teleconsultation services for eligible patients, allowing them to receive professional healthcare services in the comfort of their homes, through video consultations.
Our healthcare professionals will assess each patient’s medical condition to determine their eligibility for video consultation services. Patients with existing in-person appointments at the hospital should keep to their scheduled appointment, unless they have been notified by the hospital about the conversion to video consultations.
If you are interested in opting for a video consultation, please fill in the interest form below:
To facilitate a smooth video consultation, patients will need a computer/smartphone/tablet equipped with a microphone and web camera. Additionally, the Zoom online video conferencing application must be installed and set up with a user account on the device before the video consultation session. For detailed instructions, please refer to our step-by-step user guide.
*The patient will need to present a form of photo identification (e.g., National Registration Identity Card, Employment Pass, or passport) to the healthcare professional for verification. To facilitate this process, the Zoom account ID should reflect the patient’s full name.
Follow-up AppointmentAppointment details will be sent via SMS/Health Buddy Push Notification.
Medical Certificates & MemosDigiMC will be sent via SMS, if issued. Memos will be sent via email, upon request.
Ordering MedicationPlace an order via the Health Buddy app (go to "Medicines" > "Deliver/ Collect My Medicines"). For top-up of medication, please inform the healthcare professional.
Payment via Health BuddyAn SMS/Health Buddy Push Notification will be sent at 8:00pm on the same day with the payment details.
Billing ArrangementsThe consultation will be billed in accordance with the arrangements from the patient's prior visit to CGH. To change your billing arrangement, please inform the healthcare professional.
Share your feedbackShare your telemedicine experience with us by filling up the form sent via SMS.
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