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When nurses make a difference

This Nurses’ Day, we go behind the scenes to hear the first-hand experiences of six Changi General Hospital (CGH) nurses as they share their joy and pride in the enriching work they do to make lives better.

Building peaks of excellence

Ms Li facilitates interactive group activities with social robot Pepper for senior patients with dementia or delirium, aiding in reducing functional decline.

Recognising delirium, which is often mistaken as dementia or depression, is challenging. Senior Nurse Clinician and Advanced Practice Nurse Li Fuyin started a project in 2017 to enhance delirium recognition and management at CGH. It included initiatives such as mental status checks, the use of purple wrist tags as cognitive impairment identifiers, delirium screening and continuous monitoring, and a multi-component delirium care bundle.

“I chose nursing because I want to help people and make a difference in their lives.”

A recipient of the SingHealth Alice Lee Institute of Advanced Nursing Scholarship Award and a 2009 Nurses’ Merit Award recipient, Ms Li recently graduated with a Doctor of Nursing Practice, equipping her to enhance complex healthcare delivery systems.

Journeying with patients with compassion

Ms Wong guides family members of patients who are at the end of life in palliative care.

Senior Nurse Manager Wong Yoke Ping understands first-hand the pain of losing a family member, having lost her mother to cancer when she was just 19 years old. That has helped Ms Wong relate better to patients and family members in her role as one of the pioneer palliative care nurses at CGH. She adopts an integrated and multi-disciplinary approach with compassion to help patients who are at the end of life and their family members maintain their physical, emotional, social and spiritual well-being.

“I am who I am today because of the guidance from my mentors, and the invaluable learnings I received from my patients through my care for them.”

Ms Wong is a recipient of the Nurses’ Merit Award in 2016 and DS Lee Foundation Award for nurses in 2007.

Bridging the gap

Ms Ong treats pressure injuries and wounds.

To tackle knowledge gaps on pressure injuries, which affect over 150,000 Singaporeans each year, Nurse Clinician Ong Ling and her team spearheaded an innovation project that enhances the learning and sharing of best practices in the prevention and treatment of pressure injuries. Through this initiative, the team aims to strengthen nurses’ competencies in managing these chronic wounds and improving patient’s outcomes.

“Wound management is not about managing the ‘hole’, but managing the patient as a ‘whole’.”

The nurse with 23 years of experience is a recipient of the SingHealth Alice Lee Institute of Advanced Nursing Lee Foundation Scholarship Award and Nurses’ Merit Award 2019.

Going the extra mile with empathy

Ms Chua counsels patients at the CGH Breast Centre.

When a breast cancer patient refused to accept her diagnosis and stopped turning up for appointments, Nurse Clinician and Advanced Practice Nurse Sophia Chua persevered in calling the patient to reach out and build a relationship. Initially unwilling to speak to Ms Chua, the patient gradually became receptive, eventually returning to CGH for cancer treatment.

“I believe it is important to empathise with my patients as they may not always know the best option for themselves.”

Having been in nursing for 23 years, the 2022 Singapore Health Quality Service Award (STAR Award) and 2009 Nurses’ Merit Award winner’s interest in nursing was first piqued when she participated in the Red Cross as her school co-curricular activity. Her supportive family and colleagues encourage and motivate her as she counsels breast cancer patients and their families.

Staying for the fight

Ms Bautista taking parameters and connecting a patient to the bedside monitor during admission.

Staff Nurse Martelyze Bautista made a personal choice to stay in Singapore during the COVID-19 pandemic as she sees it as her home and the safest place to live in. Although her nursing skills and knowledge were put to the test and stretched to the limit, she felt assured by Singapore’s healthcare system and resilience.

“I have always wanted to help people get better. Nursing is not just a profession, it is also about building a connection with people.”

One of the recipients of the inaugural Wee Foundation Nurses’ Day Award 2022, Ms Bautista has been a nurse at CGH for over 13 years. She also volunteers as a Singapore Red Cross member and elderly befriender, and distributes food to those in need in her spare time.

Caring for the community

Ms Imma provides healthcare services
to vulnerable elderly in the

After her parents were involved in a near-death road accident and were cared for by nurses who were extremely caring and approachable, Assistant Nurse Clinician Imma Harliny Bte Abdul Rahim knew then that it was her calling to be a nurse so that she could do the same and make an impact on the lives of others. As a community nurse, she helps the vulnerable seniors in the community age well by providing comprehensive health and geriatric assessment, chronic disease monitoring and health coaching. A recipient of the Wee Foundation Nurses’ Day Award 2022, she also empowers patients to monitor their blood pressure through self-checks at vital sign monitoring kiosks at Senior Activity Centres.

“Nursing has taught me to be kind and considerate. It is a rewarding career that has moulded me to not only be a better nurse but also a better person.”

When nurses make a difference