Publish Date: 05 Jan 2021 12:00 AM
Closing Date: 26 Jan 2021 03:00 PM

CFC TypeNew
Reference No.CGH2020/CFC/C009239 & C009240



Currently, ward nurses in CGH are spending considerable time in searching for and retrieval of stocks from stores. The problem is exacerbated when the stocks and supplies are placed in stores far away from the patients' bedside. 

As such, CGH has piloted a hub and spoke model, within 1 ward. The hub and spoke model essentially creates a cabinet bay holding area for supplies ("spoke") near the nurses' station where supplies stored in these cabinets are "just-in-time" and within reach for the nurses when they perform their treatment on patients. The depleted stocks cabinets in the "spoke" are then exchanged manually with fully stocked stocks cabinet from the utility Store in the ward ("Hub").

In order to ensure the stocks are always available at the nurses' station, our backend logistics staff will have to push the stocked cabinets from the hub to the spoke manually, on a regular basis. While doing so, they will also do stock take and record the items needed for replenishment for the depleted stock cabinet. Although, CGH employs an enterprise data entry system for its logistics management, the entire process is manual and require considerable time. There is also a lack of real-time information regarding the stock level as the utilisation of stocks in the wards can be very dynamic and fast.

​Thus, this CFC is to co-create a supplies distribution system to support the hub and spoke model in 1 ward, thereby achieving just-in-time delivery and reducing effort needed by our backend logistics staff to bring the stocks closer to our care team.

Publish Date (MM/DD/YYYY)22 December 2020, 12:00PM
Closing Date (MM/DD/YYYY)26 January 2021, 3:00PM
Extension Date (MM/DD/YYYY)​-
Tender Box NoIn lieu of the current COVID-19, we will be accepting submission of RFP Documents and Annexes via email only during this period
Submission Locationemail to
Primary Contact

Name: Tan Ming Wei


Telephone Number: 6850 4764

Secondary Contact

Name: Wilson Low


Telephone Number: 6850 4770

Fees (SGD)0
GST(inclusive of GST)
Document Collection

CFC documents will only be issued after the CFC Public Briefing

Site Showround / Briefing

CFC Briefing (Compulsory)

Briefing Date: Friday, 08 January 2021

Time: 1430 hours (to be confirmed)

Venue: Changi General Hospital

2 Simei Street 3, Singapore 629889

CHART building at CGH (building opposite CGH along Simei Ave)

All parties interested to attend the briefing are to register by email to

Subject: RSVP Hub and Spoke Supplies Distribution System, (ward based) in Changi General Hospital CFC no later than 12:00pm on 06 January 2021.

Non-Disclosure Agreement (NDA)

Vendors are required to sign a Non-Disclosure Agreement (NDA) before collection of CFC document. The NDA is to be duly signed by two (2) authorized signatories (ie. principal signatory and a witness) from the Participant's organization.

Remarks​Bidders must complete, sign and submit a Non-Disclosure Agreement (NDA) before collection of CGC documents. The NDA form is available for download at CGH tender website. The NDA is to be duly signed by an authorized signatory (i.e. a principal signatory and a witness) from bidder's organization.

Ay clarification must be submitted officially via email to the following person(s) latest by 1700hrs 15 January 2021. Any queries after this date will not be entertained.

Submit your CFC proposal ONLY at 60mins before the CFC closing date & time (for e.g. Closing date: 26 January 2021, Closing time: 3pm. Bidder is to submit their proposal only on 26 January 2021, after 1400hrs, But no later than 1500).

In the email, Bidder must perform a print screen of the Project Pricing Cost Summary tab in Annex B1 of the CFC Proposal document, in order for us to correspond your submission to ensure transparency in recording of price as of closing date and time.

 All submission submitted after the closing time and date, as the PC time of receiving will not be accepted.

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