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Counselling for Organisations


Employee Counselling Service (ECS)
​Adversity is part of life. To achieve a healthy balance in managing relationships and workplace demands, some individuals may require additional support when a situation causes overwhelming distress.

The Employee Counselling Service is a benefit that can be provided by organisations to give their employees access to counselling services outside the workplace.
Summary

The Employee Counselling Service is an annual retainer service for a fixed number of face-to-face counselling sessions for employees to seek professional psychological assistance for work-related and personal issues.

The Employee Counselling Service is provided by counsellors from the Department of TRaCS at Changi General Hospital.


Counselling Sessions

  • The Employee Counselling Service is available from Monday to Friday, 9.00am to 4.00pm, excluding public holidays (with last appointment at 4pm), by appointment only.
  • Each session lasts up to 50 minutes and is performed in accordance with CGH’s prevailing regulations.
  • The organisation will receive a quarterly report on the number of sessions utilised. This report does not include the names of the employees, nor any other employee information that may identify the employee.
  • The organisation will be informed when 50 per cent of the sessions contracted has been utilised. The organisation may initiate a new contract for additional sessions.
Recommended
for
​Organisations that are interested to provide access to additional counselling services for employees beyond what is offered in the workplace.
Mode of Delivery
  • Face-to-face Counselling
  • Video Counselling (offered only after the initial face-to-face counselling session)


*Please note that the Employee Counselling Service is strictly confidential. 


For more information on Employee Counselling Services for your organisation, please drop us an email at tracs@cgh.com.sg with your name, contact number and organisation name. We aim to respond to your query within 3 working days.