The Medication Delivery Service at Changi General Hospital provides convenience to your medication collection routine. Skip the pharmacy queue and get your prescribed medications delivered to your doorstep today.
Your medicines can be delivered if the following criteria are met
You (or an authorised person above 18 years old) must be present in person to receive the medicines at the arranged delivery date, time and address.
Delivery amendment and cancellation charges are as follows:
Re-deliveryIf delivery (1st attempt) is unsuccessful due to incorrect or invalid address given and/or failure to receive the medicines in person.
*Effective 1 Sep 2023
You may view your invoice on the Health Buddy app (physical invoices will not be issued with effect from 1 November 2022).
You may make payment through the Health Buddy app, SingHealth mobile pay, AXS app or stations, DBS PayLah!, PayNow (scan the QR code on your bill) and DBS ibanking.
Download the Health Buddy application and log in via Singpass to place your Medication Delivery Service order.
*Scan the QR code below to download the Health Buddy application for your device.
Click on the image or the link below for a step-by-step guide on placing a Medication Delivery Service order via the Health Buddy application.
Health Buddy Ordering Guide [ 5.40 MB | PDF ]
You need a CGH prescription to submit MDS orders for medicines available in the CGH Pharmacy.
Order amendments or cancellations that are submitted less than three working days before the confirmed delivery date may be subject to additional charges.
A valid prescription is required for the medicine order to be processed. If you do not have one or if you need a new prescription, kindly submit your request through the Health Buddy app.
Approved 3rd party payors are accepted for payment of medicines, although delivery amendment or cancellation charges will be borne by you. Please ensure your medical benefit card is valid before placing an order for delivery, otherwise any outstanding payment will be borne by you.
We highly encourage cashless payment. Cash on delivery is not an accepted mode of payment.
MediSave is an accepted mode of payment as long as there is balance for deduction. Please note that any outstanding amount after deduction will be borne by you.
If you are not able to receive the medicines in person, you can appoint another person who is 18 years old and above to receive the medicines on your behalf.
You can place a delivery order for the balance of your medicines on the Health Buddy app. Kindly place your orders at least one week before your medicines are due to run out.
You may request for a prescription refill via the Health Buddy app. Please note that your request is subject to your doctor's advice.
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