Sign In

Visiting Hours and Guidelines  

We recognise that visitors are important to our patient’s healing process. The following guidelines have been established to encourage visitors, while giving our patients time to rest and recover. We seek your cooperation in following these guidelines.

Visiting Hours

Main Building Wards:
Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

  

Integrated Building (IB) Wards:

Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

  

Main Building Intensive Care Unit (ICU):
Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

 

After visiting hours, visitors will be requested to leave the wards and all wards doors will be locked.

Important Information

In view of the Ministry of Health’s advice on hospital visitors after the circuit breaker, please take note of the following:

  • From 19 June, a general ward patient may pre-register up to 5 visitors. Click here for the registration advisory.
  • Two registered visitors* are allowed into our general wards at any one time during visiting hours from 19 June.
  • One registered visitor** is allowed for patients at our outpatient centers/clinics and at our A&E.
  • Strictly no visitors for suspected or confirmed cases of COVID-19.
        - All visitors with travel history, even without symptoms, are not allowed into our wards.
        - All visitors who are unwell, even without travel history, are not allowed into our wards.
  • All visitors are required to complete a declaration form before entry.
  • From 12 May 2020, all visitors are to record their entry and exit via SafeEntry:
  • Bring your NRIC or other official photo ID with barcode
  • Show it at the entry to check into SafeEntry
  • Show your SafeEntry Pass to our CGH staff when requested
Or
  • Scan the QR code shown at the entrance
  • Select “Check In” or “Check Out” and enter your personal details
  • Show your SafeEntry Pass to our CGH staff when requested

Click here for more information on SafeEntry. 

  • Click here for more information on visiting guidelines to the general wards.

* The limit can be reviewed for visitors (including caregivers) for specific groups of patients, e.g. those who are critically ill, undergoing palliative care, lacking in mental capacity, and special needs.
** This includes caregivers.
 

General Visiting Guidelines

  • All visitors to the wards have to register before they enter.
  • No more than two visitors* are allowed at the patient’s bedside.
  • Keep visits short as our patients need rest to recover.
  • If treatment is required for the patient, our staff may ask visitors to leave.
  • ​Pregnant women and children (under 12) are strongly discouraged from visiting hospital premises.
  • Those who are feeling unwell should refrain from visiting patients.
  • Be considerate and keep noise levels down. Noise is a source of stress that interrupts patients’ sleep and rest. 

  • Respect neighbouring patients’ need for quiet and privacy in a shared room or open ward.
  • Refrain from eating by the patients’ bedside to reduce infection, and to ensure a clean and comfortable environment.
  • Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting a patient.
  • Switch your mobile phone to “SILENT” mode, and speak softly on the phone to avoid disturbing patients. In the ICU, mobile phones cannot be used within 2 metres of any medical equipment.
  • Smoking or drinking alcohol is not allowed on hospital premises.

Last Updated 18 June 2020