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Visiting Hours and Guidelines  

We recognise that visitors are important to our patient’s healing process. The following guidelines have been established to encourage visitors, while giving our patients time to rest and recover. We seek your cooperation in following these guidelines.

Visiting Hours

Main Building Wards:
Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

  

Integrated Building (IB) Wards:

Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

  

Main Building Intensive Care Unit (ICU):
Monday to Sunday (including PHs): 12:00pm to 2:00pm, 6:00pm to 8:00pm

After visiting hours, visitors will be requested to leave the wards and all wards doors will be locked.

Important Information

In view of the Ministry of Health’s guidance on hospital visitors, please take note of the following:

  • No visitors allowed in the inpatient wards from 24 September 2021 to 23 October 2021. Patients who require additional care support from caregivers may be allowed 1 pre-designated visitor and 1 visit per day. For critically ill patients, up to 5 pre-designated visitors are allowed, with a maximum of 2 visitors at the patient's bedside at any one time. Click here for the registration advisory.
  • One registered visitor is allowed for patients at our outpatient centers/clinics and at our A&E.
  • Strictly no visitors for suspected or confirmed cases of COVID-19.
  • Click here for more information on visiting guidelines to the general wards.

All eligible caregivers and visitors to the wards, regardless of vaccination status, must produce a valid* negative COVID-19 test result obtained within the last 24 hours prior to visiting, unless you:

  • have a valid Pre-Event Test (PET) exemption memo
  • are a COVID-19 patient who recovered within the last 270 days with a valid PET exemption memo
     
    *Self-paid Antigen Rapid Test (ART) or Polymerase Chain Reaction (PCR) test administered or supervised by MOH-approved providers (including Quick Test Centres). Visitors who are not able to obtain a negative pre-visit test result due to exceptional situations (e.g. unexpected DIL) may undergo an on-site Antigen Rapid Test (ART).

Please do not visit the hospital if you:

  • have flu-like symptoms (e.g. fever, cough, runny nose, sore throat, breathlessness or loss of taste / smell etc.)
  • are issued Medical Certificates (MCs), Persons Under Quarantine (PUQs) and persons on Home Quarantine Order (HQO)
  • have received the Health Risk Warning (HRW) or Health Risk Alert (HRA) SMS issued by MOH. Visitors who received the HRW will be allowed entry only when they produce a negative result for their second PCR swab; those who received the HRA can visit only when they produce a negative Antigen Rapid Test result after 14 days from their last exposure
  • are under 12 years old

    OR in the last 14 days, you had:
  • Travelled outside of Singapore
  • Close contact with someone who is a confirmed COVID-19 case or is part of a COVID-19 cluster
     

    All visitors, vendors and patients are to record their SafeEntry entry and exit via TraceTogether:

 

  • Open your TraceTogether App
  • Select SafeEntry check in and scan QR code
  • Show check-in pass with TraceTogether logo
Or
  • Present the QR code printed on your TraceTogether Token to be scanned

 

Click here for more information on TraceTogether-only SafeEntry.

Anyone entering the hospital premises must complete the Declaration Form and check-in to the SafeEntry system with the TraceTogether app or token. Under the Infectious Diseases Act, it is an offence to provide false information.

In view of the evolving COVID-19 situation, we seek your understanding that these guidelines are subject to change.

General Visiting Guidelines

  • All visitors to the wards have to register before they enter.
  • Wear a mask with good filtration capability at all times. These include reusable masks that are made up of at least two layers of fabric, or surgical masks.
  • Keep your visit to 30 minutes. Eligible visitors for critically ill patients and caregivers must produce a valid negative COVID-19 test result obtained within the last 24 hours prior to visiting. This is regardless of the visitor's vaccination status.
  • If treatment is required for the patient, our staff may ask visitors to leave.
  • ​Children under the age of 12 will not be allowed to visit inpatients. Exceptions will be made for certain groups of patients such as critically-ill inpatients, palliative inpatients and inpatients with special needs.
  • Be considerate and keep noise levels down. Noise is a source of stress that interrupts patients’ sleep and rest. 

  • Maintain a safe distance of at least 1 metre and refrain from interaction with other patients or visitors.
  • All visitors are required to wear a mask at all times, and are not allowed to consume any food or drinks within the ward.                    
  • Refrain from using the patient toilets in the wards and avoid sitting on patient beds. 
  • Wash your hands with soap and water, or sanitise them with alcohol rub before and after visiting a patient.
  • Switch your mobile phone to “SILENT” mode, and speak softly on the phone to avoid disturbing patients. In the ICU, mobile phones cannot be used within 2 metres of any medical equipment.
  • Smoking or drinking alcohol is not allowed on hospital premises.

Last Updated on 24 September 2021