Request for Medical Report
How to Apply for a Medical Report?
You may download the form to request for your medical report here.
If you are making claims from your insurance company, you may submit your insurance form or apply for a medical report at:
Health Information Management Services (HIMS)
(Previously known as Medical Records Office)
Main Building, Basement 1 (Near Lift Lobby A)
Alternatively, you may mail your request and crossed cheque, made payable to Changi General Hospital Pte Ltd to:
Health Information Management Services (HIMS)
Changi General Hospital
2 Simei St 3
Singapore 529889
Who can Request for a Medical Report?
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Patients aged 21 years and above.
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A patient who is a minor may apply for a medical report with the consent of his/her parent or legal guardian.
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If the patient is deceased or mentally incompetent, consent is required from the appointed representative of the estate. If there is no representative appointed for the estate, a separate Letter of Undertaking has to be completed by all immediate next-of-kin of the patient. Copies of the death certificate and other supporting documents e.g. marriage certificate, birth certificate, and letters of administration, as proof of your relationship to the patient must be submitted together with the application.
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Interested third parties, with the consent of the patient. For third party collection, an Authorisation Letter from the patient is required.
What are the Charges?
|
Type of medical report
|
Fee
(including GST)
|
|
Ordinary Medical Report
|
$110
|
| Ordinary Medical Report (Psychiatric Case) |
$210 |
| Specialist Medical Report |
$210 |
|
Specialist Medical Report (Psychiatric Case)
|
$430
|
|
Completion of Insurance Forms
|
$110
|
|
Admin Fee for Duplication of Medical Certificates / Lab Results
|
$10.70
|
| |
|
Note: Medical report fees are chargeable as per discipline. Additional charges will be borne by the patient if further tests such as radiological or laboratory procedures are required for the completion of the medical reports.
|
|
Our mailing charges are as follows: |
| Local Registered Mail |
$2 |
|
Overseas Registered Mail: |
| Countries within South-East Asia |
$3 |
| Rest of the World |
$6 |
|
Overseas Courier Services: |
| Countries within South-East Asia |
$26 |
| Rest of the World |
$53 |
Timeline for Request Completion
Ordinary Medical reports are usually processed within 4 to 6 weeks.
Delays in prompt processing may be due to the following reasons:
- Patient has upcoming clinic appointments or has been warded
- Reports requested from several clinical departments
- The doctor is away on leave
Specialist Medical Reports require a longer processing time as a review at the Specialist Outpatient Clinic may be required after the patient has been discharged or given an open date for clinic review.
Operating Hours and Contact
| Mondays – Fridays: | 8:30 am to 5:30 pm |
| Saturdays (Counter only): | 8:30 am to 12:30 pm |
| Sundays & Public Holidays: | Closed |
| Telephone No: | 68504545 |
| Email: | medicalreport@cgh.com.sg |
