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Request for Medical Report

How to Apply for a Medical Report?

You may apply via HealthHub (under Medical Reports/Certificates Requests tab) or download our "Application and Consent for Release of Medical Information” form to request for your medical report.

If you are making claims from your insurance company, you may submit your insurance form via HealthHub or apply for a medical report at:

Health Information Management Services (HIMS)
(Previously known as Medical Records Office)
Main Building, Basement 1 (Near Lift Lobby A)

Alternatively, you may mail your request and crossed cheque, made payable to Changi General Hospital Pte Ltd to:

Health Information Management Services (HIMS)
Changi General Hospital
2 Simei Street 3
Singapore 529889

Operating Hours and Contact

Mondays - Fridays                        8:30am to 5:30pm

Saturdays (Counter Only)             8:30am to 12:30pm

Sundays & Public Holidays           Closed

Tel: 6850 4545

Email: medicalreport@cgh.com.sg

Who can Request for a Medical Report?

  • Patients aged 21 years and above.
  • A patient who is a minor may apply for a medical report with the consent of his/her parent or legal guardian.
  • If the patient is deceased or mentally incompetent, consent is required from the appointed representative of the estate. If there is no representative appointed for the estate, a separate Letter of Undertaking has to be completed by the next-of-kin of the patient. Copies of the death certificate and other supporting documents e.g. marriage certificate, birth certificate, and letters of administration, as proof of your relationship to the patient must be submitted together with the application.
  • Interested third parties, with the consent of the patient. For third party collection, an Authorisation Letter from the patient is required.

What are the Charges?

​Types of Medical Reports

​Fee (including GST)
Ordinary Medical Report ​ ​S$110
​Ordinary Medical Report (Psychiatric) S$210​
Ordinary Insurance Form ​ ​S$110
Ordinary Insurance Form (Psychiatric)​ ​S$210
Specialist Medical Report/Permanent Disability Form ​ ​S$210
Specialist Medical Report/Permanent Disability Form (Psychiatric)​ ​S$430
Court Appointment for Deputy Report ​ ​S$460
Workmen Compensation Form​ ​S$110
Workmen Compensation Objection Form​ ​S$357
Admin fee for Duplication of Medical Certificate (Per copy) ​ ​S$10.70
Admin fee for Duplication of Discharge Summary / Investigation Results / Referral letter​ ​S$10.70
Note: Medical report fees are chargeable as per discipline. Additional charges will be borne by the requestor if further tests such as radiological or laboratory procedures are required for the completion of the medical reports.

 

Our mailing charges as follows:
Overseas Registered Mail:
​Countries within South-East Asia S​$3
Rest of the World ​S$6
Overseas Courier Services:​
Countries within South-East Asia​ ​S$26
Rest of the World​ ​S$53

Timeline for Request Completion

Ordinary Medical Reports are usually processed within 4 to 6 weeks.

Delays in prompt processing may be due to the following reasons:

  • Patient has upcoming clinic appointments or has been warded 
  • Reports requested from several clinical departments
  • The doctor is away on leave     

Specialist Medical Reports require a longer processing time as a review at the Specialist Outpatient Clinic may be required after the patient has been discharged or given an open date for clinic review.