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Patient Feedback Forms

To help us improve our patient’s experience at Changi General Hospital (CGH), we would like to hear from you. Thank you for taking the time to share with us what matters most to you and your family.

If you have any feedback, suggestions or compliments regarding our facilities and services, you may share them with us via the following:

Service Quality Hotline

Hotline: 1-800-850 2823

Email: [email protected]


Hotline Operating Hours

​Monday to Thursday
​9:00am - 1:00pm,
2:00pm - 5:30pm
​Friday​9:00am - 1:00pm,
2:00pm - 5:00pm

*Please note that the hotline and email operating hours are from 9:00am to 12:00pm on 28 Jan 2025 (Lunar New Year’s Eve).

Online Feedback Forms

​Emergency Department

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​Inpatient Services

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​Community Nursing Services

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​​Outpatient Services

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