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Electronic Medical Records for Patients

Since 1 April 2004, the Electronic Medical Records Exchange (EMRX), an initiative launched by Ministry of Health (MOH), links all restructured hospitals, polyclinics and national centres in the Singapore Health Services (SingHealth) and National Healthcare Group (NHG) clusters.

EMRX allows the doctor treating a patient at a particular hospital or polyclinic to view the EMR of the patient that were created in hospitals of either cluster. For a start, inpatient discharge summaries are being shared. More information eg. laboratory results, operation reports, prescriptions, x-ray and other radiological results will be shared in the long term.

Every time a patient visits a doctor, a detailed record of the encounter, such as diagnoses, test results and medication prescribed will be kept. These notes make up a patient’s medical record. In the past, medical records were maintained on paper and kept in individual folders by the hospital or clinic. If a patient visited another hospital or clinic, the hospital or clinic would maintain a separate set of records. The paper records of the previous visits in another healthcare institutions were not available unless specifically requested by the doctor.

EMRX enables electronic medical records to be shared across all public hospitals and polyclinics. With quick and accurate access to essential medical information, medical staff involved in your treatment can customise treatment to better meet a patient’s unique needs. Since the information include drug allergies, lab test results, medical conditions like diabetes, and prescriptions, doctors can call up such critical patient records with just the click of a mouse, especially in an emergency.



Currently, all paper-based records are kept
at CGH’s Medical Records Office.

Dr Tan Wee Ping, Associate Consultant, making use
of the EMR system when seeing patients at the A&E.

CGH piloted an A&E EMR system since 1996 and with SingHealth expanding and implementing a cluster-wide EMR system in 2002, ward discharge summaries, operation reports and laboratory results are available in the CGH EMR system.

“The SingHealth EMR system has already captured the medical records of 1.4 million people who have visited a SingHealth institution and some of these records go back as far as 20 years,” said Mr T K Udairam, Chief Executive Officer, CGH and SingHealth’s IT Steering Committee Chairman.

This proved vital when Mr Mohamad Dol was bought in to CGH’s A&E department on 10 March 2004. 80-year old Mr Mohammad fell and hurt his head. His son-in-law Mr Zainudin Awang, who accompanied him to hospital, could not tell our doctors about his father-in-law’s medical history. However, thanks to the EMR system, our A&E doctors traced Mr Mohamad Dol’s medical history as he had been previously treated at a SingHealth polyclinic.

“We found that the patient had multiple medical conditions that needed to be addressed at the A&E and as he is also on medication that predisposes him to bleeding so we admitted him for observation instead of discharging him,” said A&E Associate Consultant, Dr Tan Wee Ping.

Fast access to a patient’s medical record is important. Dr Tan Wee Ping said, “Before EMR system was available when a patient came in, we had to wait up to an hour for the CGH medical records. Now it is immediate and covers all institutions.”

“We are ordinary people. We don’t know what medication we are taking or our condition. At least with the sytem, the doctors will know immediately,” said Mr Mohamad’s son-in-law.

What are the benefits of EMRX?

• Improves quality of care provided, ensuring that patients get well faster.
• Increases safety. Ready access to drug allergies and current medications enables doctors to prescribe medication accurately and reduce   unnecessary side effects.
• Reduces cost as doctors can view results of recent blood tests, x-rays and investigations thereby reducing   the need to repeat the tests.