Staff are equipped with both the soft and hard skills through formal and informal learning activities. Learning is done formally through a comprehensive portfolio of learning and development courses and seminars which include clinical & nursing, service quality, patient safety, performance and quality improvement, supervisory development and management development. It is also done informally through QC activities, journal club, leadership club, research forum, bi-monthly talks and i-Learn portal.

Each year, the Hospital commits to invest 4% of the learning budget as a percentage of annual payroll on staff development and continuing education. Annually, each staff is also allocated 80 learning hours. For its efforts in people development, CGH received the National Training Awards in 1995 and People Developer Award in 1998 from SPRING Singapore.