A prominent feature of CGH is the widespread use of IT systems. A fibre optic backbone has been installed to pave the way for medical imaging networks. The hospital has also developed and implemented computerised systems for its A & E Department, Specialist Clinics, Medical Records Office, and Operating Theatres. CGH’s website, www.cgh.com.sg provides an easy and convenient avenue for patients to access the hospital’s services.

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The hospital’s use of Intranet applications for staff creates a paperless system and increases efficiency of administrative functions. The implementation of EDiet, an electronic meal ordering system in 2002 provides a higher level of dietary service as well as accurate tracking of inpatient movement. As a result, food wastage is reduced and the environment also benefits from the use of a paperless system. Such innovations improve patient care and assist in various processes.